SMS/Human Factors/CISM


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The role of Human Factors (HF) in the design, evaluation and implementation of ATM systems is critical, in particular because a balanced trade-off between human and machine is necessary and inevitable for future air traffic growth.

Human factors are issues affecting how people do their jobs. They are the social and personal skills, such as communication and decision making which complement our technical skills. These are important for safe and efficient aviation.

The study of human factors involves applying scientific knowledge about the human body and mind to help understand human capabilities and limitations. Human factors knowledge can be used to reduce the likelihood of errors and build more error tolerant and more resilient systems.
  • HF 01 Introduction to Human Factors
  • HF 02 Human Performance
  • HF 03 Psychological Factors
  • HF 04 Circadian Rhythm _ Fatigue
  • HF 05 Human Strengths _ weaknesses
  • HF 06 Teamwork
  • HF 07 Human Error
  • HF 07.1 JUST Culture
  • HF 08 Communication
  • HF 09 Operational and safety performance in ATM
  • HF 10 Human factors in safety management 1
  • HF 11 Basic Ergonomics principles in ATM
  • Practise Test
  • Final Exam
  • End of course feedback (HF ATM)
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever